Refunds


Our DIY Printed and Downloadable Plans fall into the realm of intellectual property, therefore, refunds will only be granted under the following circumstances
.

 

1) Plans are not delivered within 3 weeks.

2) Flaws exsist in the plans which prevent completion of the project, ie: wrong page shipped, wrong plan shipped, the problem was reported within 3 days of receipt and replacement was not issued within 3 days.  

3) Plans are not opened or received.  

4) Plan order was placed by mistake and reported immediately, and the plan is returned unopened.  

5) At the discretion of Gardenstructure.com.

 Please note : The Gardenstructure.com refund policy DOES NOT apply to custom plans drawn by our designers for your individual residence or business. 

 This policy only applies to diy plans advertised and available for purchase on our website.

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